Updated: Feb 12
Once you've received 10 individual ratings from businesses and customers from deliveries, your overall delivery rating will appear in your account.
To see your rating, select Feedback from your app menu, then tap Delivery. There you will see a selection of comments that businesses and customers gave regarding their experience with your delivery services.
How Is Your Rating Calculated?
At the end of every delivery, businesses and their customers have the opportunity to rate their delivery. A rating can be either a thumbs up or thumbs down.
The overall delivery rating is based on the average of your last 100 ratings. So, say you did 100 deliveries that were rated and 70 of them were given a thumbs up rating, then your delivery rating would be 70%.
Note: Delivery ratings are kept separate from ratings you receive from riders if you should also be a driver.