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Health and safety tips for delivery drivers during the COVID-19 pandemic

Updated: Jan 14

General Guidance

  • Food should always remain in its original packaging and should never be handled by a driver.

  • Restaurants should have all to-go items packaged and bagged including utensils, napkins, and condiments. So, you won't need to touch any additional items during the pick-up transaction.

  • Wash your hands after engaging in any activity that might pose a contamination risk.

  • Make sure to use an alcohol-based hand sanitizer that contains at least 60% alcohol, before picking up food and after dropping off to a customer.

Outside a Food Facility

  • Make sure to maintain social distancing of six feet.

  • Some restaurants may implement a numbering system or texting system. That will require delivery drivers, and customers to wait in their vehicles, rather than in a line.

  • If the order isn't ready when you arrive, wait in your car instead of the food facility.

Vehicle Cleanliness

  • Keep the interior of your vehicle clean, including the trunk and rear storage areas.

  • Store food inside a clean and disinfected secondary container for transportation. Make sure to disinfect insulated carries after every order.

  • Also, make sure to disinfect common touch points like the steering wheel, radio buttons, gear shift, and door handles

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