How does Grubhub's Driver Recognition Program work?
Updated: Mar 16
How it works:
Levels for drivers on the Recognition Program are updated weekly and are based on a driver's delivery stats over the last 30 days. New drivers will receive a level after their 20th completed order. In order to earn a program level a driver must have an activity history in each stat category.
The Stats:
Attendance rate: The percent of blocks you schedule that you attend.
Acceptance rate: The percent of offers that you accept.
Block drop rate: The percent of blocks you schedule, but drop before or during the block.
Levels and opportunities:
Depending on your stats, you will earn entry into one of three program levels.
Premier:
100% Attendance rate
95%+ Order acceptance rate
< 10% Block drop rate
1st access to new blocks
Catering order eligible*
Driver Rewards
Pro:
100% Attendance rate
85%+ Order Acceptance rate
< 20% Block Drop Rate
2nd access to new blocks
Catering order eligible*
Driver Rewards
Partner:
All other drivers
3rd access to new blocks
