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How does Grubhub's Driver Recognition Program work?

Updated: Mar 16

How it works:

Levels for drivers on the Recognition Program are updated weekly and are based on a driver's delivery stats over the last 30 days. New drivers will receive a level after their 20th completed order. In order to earn a program level a driver must have an activity history in each stat category.

The Stats:

  • Attendance rate: The percent of blocks you schedule that you attend.

  • Acceptance rate: The percent of offers that you accept.

  • Block drop rate: The percent of blocks you schedule, but drop before or during the block.

Levels and opportunities:

Depending on your stats, you will earn entry into one of three program levels.


Premier:

  • 100% Attendance rate

  • 95%+ Order acceptance rate

  • < 10% Block drop rate

  • 1st access to new blocks

  • Catering order eligible*

  • Driver Rewards


Pro:

  • 100% Attendance rate

  • 85%+ Order Acceptance rate

  • < 20% Block Drop Rate

  • 2nd access to new blocks

  • Catering order eligible*

  • Driver Rewards


Partner:

  • All other drivers

  • 3rd access to new blocks


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