How it works:
Levels for Grubhub drivers on the Recognition Program are updated weekly and are based on a driver’s delivery stats over the last 30 days. New drivers will receive a level after their 20th completed order. In order to earn a program level a driver must have an activity history in each stat category.
The Stats:
- Attendance rate: The percent of blocks you schedule that you attend.
- Acceptance rate: The percent of offers that you accept.
- Block drop rate: The percent of blocks you schedule but drop before or during the block.
Levels and opportunities:
Depending on your stats, you will earn entry into one of three program levels.
Premier:
- 100% Attendance rate
- 95%+ Order acceptance rate
- < 10% Block drop rate
- 1st access to new blocks
- Catering order eligible*
- Driver Rewards
Pro:
- 100% Attendance rate
- 85%+ Order Acceptance rate
- < 20% Block Drop Rate
- 2nd access to new blocks
- Catering order eligible*
- Driver Rewards
Partner:
- All other drivers
- 3rd access to new blocks
