Updated: Jan 30
Shoppers appreciate tips as a way of recognizing excellent service and 100% of your tip goes directly to the shopper delivering your order.
By default a 5% tip is suggested at checkout, with a minimum suggestion of $2 per individual store delivery.
Tips are optional and the default tip may be adjusted at checkout or when rating an order after a delivery. You can add and change a tip amount up to 3 days after your delivery is complete. Your receipt will update accordingly.
Where do you modify the tip?
Modifying the tip when placing an order
To adjust the tip when placing your order, tap Change next to Driver Tip at Checkout.
Select a tip amount and tap Save.
Modifying the tip after delivery
You can adjust the tip after your delivery is complete through the receipt pop-up in your app, in your account, or via the emailed receipt statement. Clicking rate order will take you to the tip page.
In the app:
Tap the Account icon
Tap Your orders
Tap your recent order
Tap Rate and tip
Select the tip amount
On the website:
Log in and click Account
In the drop down menu, click Your Orders
Click on your recent order
At the top of the order page, click Rate order