What Is Uber Hourly?
It’s a ride option in the app that enables riders to request a trip by the hour with a two-hour minimum.
Note: This ride option is only available to drivers who are eligible for Uber Black or Premier.
How Does It Work?
Requests will show up as “Black Hourly” or “Premier Hourly” on the offer card in the Driver app. The requested number of hours and maximum trip mileage will be shown at the bottom of the offer card. Drivers can also cancel these requests for any reason.
How Do You Opt In?
- Open the Driver app and tap the 3 horizontal lines in the bottom right of the screen. This will open the “Trip Planner.”
- Tap the Preferences icon in the bottom left corner of your “Trip Planner” screen.
- Select the Hourly trip request to toggle it on.
- If you’d like to turn it off, you can tap the trip type to stop receiving this type of request.
- To reset your filters and receive all trip types you’re eligible for, tap “Reset.”
Note: To opt out of Black or Premier Hourly trips, you can turn this off any time in your driver app preferences.
What If A Rider Wants To Make a Stop?
The app will allow riders to request multiple stops and update those in-app during the trip. Time spent at stops will be included in the Black/Premier Hourly trip time.
Note: Before each stop, discuss with your rider how long they expect the wait to be and where you can both meet for the pickup.
Black/Premier Hourly Service Area
- Hourly is not available for trips to or from the airport.
- With destinations outside your city’s service area.
- To view your city’s service area, click here.
How long will Black/Premier Hourly trips last?
The app allows riders to request Black Hourly or Premier Hourly between two and seven hours. Trips that reach eight hours will automatically end in the app. Now riders are allowed to request additional time beyond the initial request. That the driver can choose to accept or reject.
How Are Drivers Paid?
Drivers earn a minimum amount per hour, after a service fee* for each hour of the trip. Riders are required to at least request two hours. If the trip exceeds the time and distance originally requested by the rider and accepted by the driver, drivers will earn the following overages.
- Time overage: If the time traveled exceeds the requested hours, drivers will earn an additional per-minute rate, variable by city, on top of the minimum fare.
- Distance overage: If the distance traveled exceeds the mileage selected, drivers will earn an additional per-mile rate, variable by city, on top of the minimum fare.
- Overage rates can be found in the fares portal of the Driver App.
Surcharges and tolls are charged as well to riders in addition to these rates. Also, on Black Hourly and Premier Hourly, riders will be charged wait time fees 5 minutes after a driver has arrived at the first requested pick-up location. These wait time fees will accrue, and drivers will receive a cancellation fee 15 minutes after arrival if the ride has not showed.
When Will You Get A Cancellation Fee?
- Your rider cancels more than 5 minutes after you accept their trip and you are making progress toward their pickup. A $10 cancellation fee applies.
- Your rider doesn’t arrive at the pickup location within 15 minutes of your arrival. After that window of time, riders will pay you a cancellation fee. A $20 cancellation fee applies.
- All cancellation fees on Black Hourly and Premier Hourly will be subject to a service fee.