Everything riders need to know about Uber Hourly

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What Is Uber Hourly?

Uber Hourly allows rider to book a trip for at least an hour. So, instead of riders having to request individual one-way trips, they can now make multiple stops within a trip.

Note: This service is only available in select markets.

How To Request A Trip

  1. Swipe up to see all vehicle options available in your area.
  2. Tap on “Hourly” to select.
  3. Read the screen that pops up. Confirm that you understand that you are paying a minimum fare based on the hours & distance requested, and that you will connect with your driver in app to communicate about stops.
  4. Once your trip has been accepted, contact your driver via in-app text or phone to confirm that they are willing to drive you for the desired time and make the desired stops.
  5. If you need to modify your trip while it is in progress, you can request that the driver accept those itinerary changes. To do so, within the app, tap the + next to the destination address at any point before or during your ride. Give all other instructions for stop addresses and waiting times in writing by in-app text message.

Note: Hourly trips are not available for airports and destinations outside of a city’s Uber service area. It is also not available for scheduled rides.

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How Does Pricing Work?

With Uber Hourly riders can request a trip for a set number of hours and miles, riders are charged a flat rate of $50 per hour based upon the estimated duration and distance of their trip rounded up to the nearest hour and $0.83 per minute after that. They will also pay surcharges and tolls if applicable. If the trip should end early, riders will still be charged the minimum fare based on the hours estimated. If the trip should exceed the distance selected, riders will be charged an overage based on the per-mile rate specified in the app.

Also, if surge pricing is in effect, the rate of the first hour will be higher than $50. Riders will see the rate with surge applied in the app.

$10 Cancellation Fee

  1. For any cancellations that occur 5 minutes after the trip is accepted while the driver is traveling to or waiting at the pickup spot.
  2. Any cancellation by the driver if the rider is not at the pickup spot 5 minutes after the driver has arrived.

Note: that the per minute rate shown in app – $0.83 – is rounded to 2 decimal points, while actual rates are set at 4 decimal points ($0.8333).

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