What is Wag! Health? How does it work?

Updated: Jan 10

Wag! Health connects pet parents to a licensed Veterinarian right from their smartphone. With this service you can ask a question and receive an answer within 24 hours or set up a live consultation with a Veterinarian from the comfort of your home!

How to use Wag! Health

The health icon will appear on the home screen of your Wag! App. From there, you can book a live consultation with a licensed Veterinarian.


How much does it cost?

Wag! Premium Subscribers are able to ask as many one-time questions as they would like, free of charge. A virtual consultation with a vet is $30 for non-subscribers, and $27 for Wag! Premium Subscribers.

How long is the wait to live chat with a vet?

The wait time is typically about 5 minutes for a live consultation. However, the wait may be longer during peak hours.

How long will it take to get an answer when I ask a Veterinarian a question?

A response can take up to 24 hours, however in most cases you will receive a response much sooner.

Is there a limit on how may times I can ask a question?

No, the individual question feature is unlimited. However, for concerns about which you'd like to speak to a Veterinarian directly, we recommend booking a live consultation.

Can I use Wag! Health any time of day or night?

Yes, the service is available 24 hours a day 7 days a week, however, responses can take up to 24 hours.

Is Wag! Health only for dogs?

No, the service is available to all the pets in your home.

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