Updated: Jan 10
Wag! Health connects pet parents to a licensed Veterinarian right from their smartphone. With this service you can ask a question and receive an answer within 24 hours or set up a live consultation with a Veterinarian from the comfort of your home!
How to use Wag! Health
The health icon will appear on the home screen of your Wag! App. From there, you can book a live consultation with a licensed Veterinarian.
How much does it cost?
Wag! Premium Subscribers are able to ask as many one-time questions as they would like, free of charge. A virtual consultation with a vet is $30 for non-subscribers, and $27 for Wag! Premium Subscribers.
How long is the wait to live chat with a vet?
The wait time is typically about 5 minutes for a live consultation. However, the wait may be longer during peak hours.
How long will it take to get an answer when I ask a Veterinarian a question?
A response can take up to 24 hours, however in most cases you will receive a response much sooner.
Is there a limit on how may times I can ask a question?
No, the individual question feature is unlimited. However, for concerns about which you'd like to speak to a Veterinarian directly, we recommend booking a live consultation.
Can I use Wag! Health any time of day or night?
Yes, the service is available 24 hours a day 7 days a week, however, responses can take up to 24 hours.
Is Wag! Health only for dogs?
No, the service is available to all the pets in your home.