Updated: Feb 13
Demand for rides increases
There are times when so many people are requesting rides that there aren’t enough cars on the road to help take them all. Things like bad weather, rush hour, and special events, may cause unusually large numbers of people to want to ride Uber all at the same time.
Prices go up
In these cases of very high demand, fares may increase to help ensure those who need a ride can get one. This system is called surge pricing, and it lets us continue to be a reliable choice.
Riders pay more or wait
Whenever we raise rates due to surge pricing, we let riders know in the app. Some riders will choose to pay, while some will choose to wait a few minutes to see if the rates go back down to normal.