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What to do if you should have a problem while out on a delivery

Updated: Jan 20

If you have should have any issues while on active delivery (for example, there's a problem with the order or you need more money on your Postmates card), you can raise an issue straight from your app. 

  • Tap the question mark icon in the upper right-hand corner.

  • Select the relevant issue and follow any prompts.


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