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What to do when picking up an XL order on Grubhub

Updated: Jan 8

When picking up a Grubhub XL order make sure to follow these steps:

  • Arrive at the restaurant ahead of the pickup time

  • Introduce yourself to the staff and let them know you’re there to pick up a large Grubhub order

  • Wear your Grubhub shirt and hat so employees and diners can easily identify you

  • Bring multiple insulated bags and a small push cart to help manage the order

  • Identify your order by the customer’s name and pick up time

  • Verify all items of the order with the restaurant as they hand it to you

  • If there are multiple individual orders, write the name of the diner on their specific order

Confirm you have all items, paying special attention to commonly missed items such as:

  • Side Dressing

  • Sodas / Beverages

  • Condiments

  • Plates, napkins, & utensils (when requested)


Note: For food quality, separate hot and cold items when packing them for transport

Related Post: What is an Grubhub XL Order?

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