Updated: Apr 3
Reasons why you should
If you should experience any of these as a rider we recommend you report it to Uber or Lyft. Yes we know you don't want to see the driver get deactivated. However, if they have an unsafe car or are an unsafe driver they need to be taken off the platform before someone gets hurt.
1. Unsafe car
If your driver doesn't have working seatbelts, or you should see anything else that you think could be a safety issue, we highly recommend you report them. Don't put the safety of yourself or other riders in jeopardy.
2. Reckless driving
If your driver is using excessive speed or swerving in and out of traffic. Then, you need to report them.
3. Inappropriate Touching Or Flirting
If a driver is talking to you, or touching you in away that makes you feel uncomfortable then you need to report them. If they should continue after you have told them to stop then you need to call 911 and ask them to pull over and let you out.
Reasons Why You Shouldn't
Don't be one of those riders who falsely accused their driver because you can't get your way. For a driver's responsibility is to get you from point A to Point B. Some drivers may have no problem taking you to get food or making a quick stop at the liquor. However, they are not required to do so unless you have multiple stops, and that is one of the stops on your trip.
Also, note every driver has their own rules. Some may be okay with you smoking, eating or drinking in their car some may not.
1. Driver won't make an extra stop so you can get food.
Drivers don't have to stop somewhere on the way to your destination. If you want to make a stop then, set multiple stops on the app before you send out a request. Its sad riders will report drivers because they refuse to stop somewhere.
2. Won't allow you and five of your friends cram into his sedan.
If you have more than four people with you. Don't be cheap, order an Uber XL or Lyft XL that can fit up to six people, or order a second car. Don't be mad at your driver for refusing to cram all you into their car. For if your driver should get into an accident it will all fall on them that you're crammed into their car.
3. Looking to get a free ride.
Don't falsely accuse your driver just to get a free ride. For its just wrong on so many levels for you are messing with someone's livelihood just because you didn't get your way which just isn't right.